API - Troubleshooting
Things to check if a connection cannot be made:
- Has an http reservation been made? This needs to be made for any http connection when using a version of the Windows operating system that features UAC.
Connections required by default are for the connection and the callback channel.
Please note that multiple http reservations may be required.
- An http connection can be stopped by the local firewall. An exception should be added to the firewall to allow communications to the API.
- An http connection can end up routed through a proxy depending on your network setup. An exception should be made for communications with the API as it is likely that a callback channel will fail to initialise.
- Has a user been added to Sequoia via the management console (MMC) with appropriate permissions?